COMMUNICATIONS & MARKETING COORDINATOR (On-site)
Creative Time seeks a full-time Communications & Marketing Coordinator to join the Communications Department. The coordinator is an integral member of the Creative Time team, reports to the Head of Storytelling, and works collaboratively across departments.
This individual works in a team that executes all external communications and marketing activities. They will collaborate with the Head of Storytelling, Graphic Designer, Video Fellow, and external PR team on communications, media, and marketing strategies for the organization at all levels—from content ideation and creation, to implementation and reporting.
This includes, but is not limited to, copywriting and editing for the institution, as well as maintaining the organization’s website and social media outlets. Exceptional project and time management skills are absolutely imperative, as well as outstanding written and interpersonal communications skills.
This position works Monday through Thursday at the Creative Time office in downtown Manhattan; Fridays are optional work-from-home.
—Helps create and maintain the organization’s communications calendar
—Maintains a keen awareness of the organization’s editorial guidelines to help ensure the accuracy and usability of our institutional voice
—Maintains timelines and deliverables to help facilitate projects with the external press team
—Coordinates timely payments with all vendors and our internal financial controls
—Maintains the organization’s web store and sends out shipments as quickly as possible
—Tracks all costs related to the department and assists the Operations Manager with monthly credit card reconciliation
—Communicates with photographers and videographers to secure permits, media rights, and/or necessary equipment; including the development of specific shotlists and/or face sheets according for all projects and event
—Works with the librarians maintaining our external archives as well as keeping our internal records well-maintained and accessible
—Works with the Executive Assistant to recruit, manage, and mentor the department interns
—Screens all incoming press and image requests and inquiries—passing them along to appropriate parties when necessary
—Lead efforts to keep all archival and working communications documents and assets organized and accessible; remembering to archive items as projects and initiatives are closed out
—Coordinates between all departments to streamline the creation and delivery of key messaging that supports community engagement and fundraising development strategies
—Supports the Head of Storytelling in copywriting and editing of all external facing print and digital text, as well as assisting in its approval process. This includes project signage and text, web text, promotional e-blasts, updates to the organization’s Board of Trustees, and social media copy.
—Contributes to social media content planning and production, workshopping ideas with Head of Storytelling, coordinating production of assets, and motifying longer form content for sharing on social
—Manages the social media calendar, scheduling and manually making posts, monitors accounts during business hours (monitoring outside of work hours may be required for sensitive projects), and responding to questions and comments as necessary
—Acts as the organization’s webmaster—updating site content regularly as directed by the Head of Storytelling
—Research and recommend new digital tools and strategies where appropriate—proactively troubleshoot and/or continuously think of practices and procedures that improve the organization’s communications
—Analyze and report regularly on site metrics and engagement across platforms
—Maintain the email list’s growth and management with meticulous attention to detail whilst working with the Development team to reinforce the accuracy of records in the database
—Help monitor all advertising campaigns on Google AdWords and social platforms
This person will play a key role in streamlining a department that will be continuously innovating during a moment punctuated by major milestones in the organization’s history. Simultaneously, the coordinator will have an all-access opportunity to work directly with world-renowned artists, activists, and thinkers while they create ground-breaking, larger-than-life, public projects. For those reasons, and so many more, the organization requires a coordinator who is extremely organized, detail-focused, and maintains the courage and persistence required to assist in documenting and communicating the story of social justice-driven public art work. This is an administrative support role that also provides significant opportunities for ideation, creative expression, and experimentation across marketing, web design, social media, and visual and textual storytelling. The position requires:
—One to three years of communications, administration, or marketing experience in an arts, other creative or nonprofit organization, preferably
—Strong computer skills, including HTML knowledge and comfort with WordPress, Adobe Creative Suite, Microsoft Office Suite, Google Analytics, Google Suite, and various social media and e-commerce platforms
—Familiarity with social media platforms, awareness of best practices and trends, and a desire to innovate within these formats
—Must have a strong interest in contemporary art, popular culture, social justice issues, and community engagement and outreach
—Capable of maintaining poise and organization whilst juggling tasks across multiple initiatives, simultaneously
—Attention to detail and a careful, confident, and precise working style
This is a full-time, non-exempt, permanent position with a salary of $50-55,000, depending on experience. The organization offers generous holiday and time-off benefits to all employees with medical benefits available upon start.
Creative Time is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, gender, gender identity or expression, familial status, sexual orientation, disability, national origin, ability, age, arrest or pre-employment conviction record, or military status.
Our work at Creative Time is inherently political, social, and invested in the global justice movements of our time. It is also fun, experimental, and often very delightful. We value individuals who embody those values, backgrounds, and lived experience.
How to Apply
Interested and qualified candidates should submit a resume and cover letter detailing your relevant background and skills, plus two reference contacts as PDF documents. Candidates are encouraged to apply immediately in order to receive the fullest possible consideration; however, applications will be accepted until November 30, 2021.
Email materials as PDFs to firstname.lastname@example.org with subject line: “2022 Communications & Marketing Coordinator.” No calls please. Creative Time is an equal-opportunity employer.
Join our Team
Creative Time offers a number of different fellowship opportunities for young people in the visual arts. We are currently accepting applications for our Video Fellowship.